Frequently Asked Questions For Stock Items:

Q. How long will it take for my order to ship?

A. All apparel is made to order, as such there is a 1 to 2 business day lead time for printing. After your order is printed we will send it out for shipping in 1 to 3 business days.

 

Q. How can I track my order/shipment?

A. You will receive an email with tracking information once your order is shipped.

 

Q. How do I know what size shirt I am?

A. Every product page on our website includes a link to a Sizing Guide. Additionally you can go to our Product Information Page to see Sizing Guides for all of our apparel.

 

Q. What do I do if the shirt I purchased doesn't fit?

A. Because this is clothing, our Return Policy is as follows: If the item you purchased does not fit you, please DO NOT wash the shirt. Please Contact Us to set up a return. We will provide a refund for the purchase price of the item or an even exchange if the shirt has not been worn. Unfortunately we are unable to refund shipping costs at this time.

 

Q. What types of Shirts/Hoodies do you print on?

A. We print on Anvil, Alternative, Gildan, Bella + Canvas, and Hanes apparel.

 

Q. What are your shirts made out of?

A. We offer 100% Cotton, 50/50 Blend, and Tri-Blend apparel.

 

 

Frequently Asked Questions For Custom Printed Shirts:

Q. Is there a minimum order quantity for custom printed t-shirts?

A. Yes, the minimum order quantity is 20 shirts.

 

Q. How many colors can be printed on one shirt?

A. We can print up to 4 colors on our apparel.

 

Q. How long will it be before my order is printed?

A. Custom orders require 1 to 2 weeks after artwork is approved.

 

 

Frequently Asked Questions For Shipping:

Q. How are the products packed for shipping?

A. If the order is for 1 to 3 shirts, they will be mailed in a shipping pouch. Orders of 4 or more shirts will be shipped in an appropriately sized shipping box.

 

Q. What are my shipping options?

A. Ground Shipping is standard. Other options include Overnight Shipping, Two-Day, and Three-Day shipping.

 

Q. How much does shipping cost?

A. Ground Shipping is standard and Free. Other options include Overnight Shipping, Two-Day, and Three-Day shipping. Pricing for Overnight, Two-Day, and Three-Day Shipping is determined by package weight.

 

Q. What is the estimated ship time for my order?

A. For orders on the East Coast, ground shipments usually take one day. For West Coast shipments, ground shipping can take up to 5 business days.

 

Q. Will I get a tracking number to track my order?

A. You will receive an email with tracking information once your order is shipped.

 

Q. Do you ship international?

A. Unfortunately we do not ship any packages internationally at this time.

 

Q. What should I do if I haven't received my order yet?

A. Simply Contact Us and we'll sort it out for you.

 

Q. What should I do if I received the wrong item?

A. If we accidentally sent you the wrong item simply Contact Us for a Return Shipping Label and a Return Authorization Number. After we confirm the returned item is in New Condition we will provide a full refund, exchange, or store credit.

 

Q. What should I do if my order was damaged?

A. If your order is damaged during shipping simply Contact Us for a Return Shipping Label and a Return Authorization Number. After we receive the returned item we will provide a full refund, exchange, or store credit.

 

Q. Can I return an item?

A. If you are not satisfied with your purchase or the item you purchased does not fit you then you have 30 days from the date of purchase to return the item. Please DO NOT wash any items you wish to return. Please read our Return Policy and Contact Us to set up a return.

 

 

Frequently Asked Questions For Returns:

Q. How can I return an item?

A. If you are not satisfied with your purchase or the item you purchased does not fit you then you have 30 days from the date of purchase to return the item. Please DO NOT wash any items you wish to return. Please Contact Us to set up a return.

 

Q. Will I receive a refund for a returned item?

A. Once we receive the item it will be inspected to ensure it has not been washed or worn. After we confirm it is in New Condition we will provide a refund, exchange, or store credit for the purchase price of the item. Unfortunately we are unable to refund shipping costs at this time.

 

Q. Will you send me a return shipping label so I can ship the item back to you?

A. We sure will. Just Contact Us to set up a return.

 

Q. Will you refund shipping costs?

A. Unfortunately we are unable to refund shipping costs at this time.

 

Q. How long will it take for my refund to be credited?

A. Once we determine that the item is in New Condition refunds take an average of one business day to show on your credit card statement.

 

Q. How can I check on the status of my return?

A. Simply Contact Us to find out what the status of your return is. Please have your Return Authorization Number ready.

 

Q. What should I do if I received the wrong item?

A. If we accidentally sent you the wrong item simply Contact Us for a Return Shipping Label and a Return Authorization Number. After we confirm the returned item is in New Condition we will provide a full refund, exchange, or store credit.

 

Q. What should I do if my order was damaged?

A. If your order is damaged during shipping simply Contact Us for a Return Shipping Label and a Return Authorization Number. After we receive the returned item we will provide a full refund, exchange, or store credit.

 

Q. Can I return a Custom Printed Order?

A. Due to the nature of Custom Printed Orders we do not offer refunds on any custom orders at this time.